Your Satisfaction is Paramount

Complements of our Client Support Group

We believe that our customers satisfaction is essential to our long-term success and offer comprehensive customer assistance programs.

Our technical support provides response to and resolution of client inquiries and is available to clients by telephone, over the web or by electronic mail. We use a customer service automation system to track each client inquiry until it is resolved. Our Client Services Group delivers education and training to our clients and computer service providers.

iDirect Software and Documentation